Annams Shop Return & Refund Policy
At Annams Shop, we prioritize the freshness and quality of our food products. If you receive an item that is damaged, expired, or incorrect, we offer a hassle-free return or replacement process within 48 hours of delivery.
Check Eligibility
Ensure the item is in its original packaging and report any quality issues within 48 hours of receipt.
Contact Support
Email our customer service team with your order number and clear photos of the product and its batch label.
Verification Process
Our quality control team will review your request and provide a resolution or return authorization within 24 hours.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing